FAQs

How do I purchase a Ripcord (item)?
Email us at ripcordcustom@gmail.com or call us at (732) 842-1604.

What is the lead time for amplifiers/instruments?
All amplifiers and instruments are made to order. The current lead times from purchase to delivery are:
  • Amps: 45 - 60 days
  • Cabinets: 30 - 45 days
  • Instruments: TBA


Can the Amp/Guitar be shipped?
Yes. All items can be shipped at purchasers expense and will be listed as part of the final bill. We prefer local pick up due to the sensitive nature of tube amps and instruments, but we will try to accommodate the needs of our customers as best we can. 


What is the warranty period for products?
See warranty info page.

Where can I try out Ripcord amps/guitars out?
Currently we are exclusively offering these products for in-person demo at Generation Electric Amp Repair/Be Sharp Guitars in Shrewsbury:
59 Newman Springs Rd
Shrewsbury, NJ 07702

What is “Dynamic Coupling”?
A unique circuit designed by Adam Kachersky that expands frequency response, articulation and tone in a preamp. This design is unique to Ripcord and a patent is being sought.